Privacy Policy

Precision Renovation LLC ("Precision Renovation," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, phone and text messages, how we use it, who we share it with, and the choices you have.

By using our website or submitting a request through it, you agree to this Privacy Policy. If you do not agree, please do not use the site.

1. Who We Are

Precision Renovation LLC is a licensed Arizona general contractor (ROC #360232 KB1) providing residential and commercial remodeling, repair and construction services in Maricopa County, Arizona.

• Phone / Text: (480) 724-9830
• Email: [email protected]/li>
• Mailing address: [STREET ADDRESS], Mesa, AZ [ZIP]

2. Information We Collect

Information you give us

When you request an estimate, call, text, email or otherwise contact us, we may collect:

• Your name
• Phone number
• Email address
• Property address or service location
• The type of project you're interested in and any details you describe
• Photos, plans or documents you choose to send us
• Records of our communications with you, including call notes and text message history

Information collected automatically

When you visit our website, we and our service providers may automatically collect:

• IP address and approximate location
• Browser type, device type and operating system
• Pages viewed, links clicked, time on page and referring website
• Cookie and similar identifiers (see Section 7)

What we do not collect

We do not ask for or knowingly collect Social Security numbers, government ID numbers, or full payment card numbers through this website. We do not knowingly collect information from children under 13.

3. How We Use Your Information

We use your information to:

• Respond to your estimate request, question or service call
• Prepare and send you estimates, proposals and scheduling information
• Contact you by phone, text message or email about your project
• Schedule and perform work, order materials and coordinate with our crew, suppliers and subcontractors
• Invoice you and process payments
• Send follow-ups, appointment reminders and, if you've opted in, occasional promotions
• Improve our website, services and customer experience
• Comply with our legal, licensing, insurance, warranty and record-keeping obligations
• Detect, prevent and address fraud, security issues and misuse

4. Text Message (SMS) Consent

Message frequency varies based on your project and our conversation. Typical messages include estimate confirmations, appointment reminders, arrival notifications and project updates.

To stop receiving text messages from us, reply STOP to any message. You may also call us at (480) 724-9830 or email [email protected] and ask to be removed. Opting out of texts does not remove you from calls or email unless you tell us to; just let us know.

We do not sell, rent or share your phone number or SMS consent with third parties or affiliates for their own marketing purposes. Phone numbers collected for SMS are shared only with the messaging provider that delivers our texts, and only so those messages can be sent.

Carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We share your information only as needed to run our business:

• Service providers: companies that host our website, run our CRM and messaging, send email, process payments, or provide analytics — each permitted to use your information only to provide services to us.
• Subcontractors and suppliers: the trades, vendors and material suppliers who need your address and project details to complete your job.
• Professional advisors: our accountants, insurers and attorneys when reasonably necessary.
• Legal and safety: when required by law, subpoena or court order, or to protect the rights, property or safety of Precision Renovation, our customers or the public.
• Business transfer: in connection with a merger, sale or transfer of all or part of our business.

We do not sell your personal information.

6. Reviews, Photos and Job-Site Images

We often photograph completed work for our portfolio, website and social media. These photos show the finished space, not identifying information about you. We will not publish your name, street address or a testimonial attributed to you without your permission. If a photo of your home is already published and you'd like it removed, email us and we'll take it down.

7. Cookies and Analytics

Our website uses cookies and similar technologies to remember your preferences, keep the site working properly and understand how visitors use it. We may use third-party analytics and advertising tools, which may set their own cookies and collect usage data.

You can control cookies through your browser settings, including blocking or deleting them. Some parts of the site may not work correctly if you disable cookies.

We do not respond to "Do Not Track" browser signals, as there is no common industry standard for them.

8. Data Retention

We keep your information for as long as needed to serve you and to meet our legal, tax, licensing, insurance and warranty obligations — generally for the duration of your project plus the period required by Arizona law and our insurance carriers. Inactive leads are removed on a periodic basis.

9. Security

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted website connections and access controls on our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Choices and Rights

You may, at any time:

• Ask us what personal information we hold about you
• Ask us to correct information that's wrong or out of date
• Ask us to delete your information, subject to records we must keep by law
• Opt out of marketing emails using the unsubscribe link in any email
• Opt out of text messages by replying STOP
• Ask us to stop calling you

To make a request, email [email protected] or call (480) 724-9830. We'll respond within a reasonable time and may need to verify your identity first.

11. Third-Party Links

Our site links to third-party sites and platforms, including Facebook, Instagram, YouTube, TikTok and Google Maps. We are not responsible for their privacy practices. Please review their policies before providing information to them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top. Material changes will be posted prominently on this page. Continuing to use the site after changes take effect means you accept the updated policy.

13. Contact Us

Questions about this policy or how we handle your information?

• Precision Renovation LLC
• Owner: Richard Goudeau
• ROC #360232 KB1 · Licensed · Bonded · Insured
• Phone / Text: (480) 724-9830
• Email: [email protected]